A Different Level of Performance
(Avg. unique interviewees/unique views/mo)
Micronotes' targeted interview technology combines big data analytics with the closing power of in-branch sales interviews to turn the digital banking channels into revenue generators.
More Leads, More Revenue, Faster!
Micronotes Cross-Sell™ radically improves the productivity of bank cross-sell efforts by leveraging the digital banking channels to interview customers and deliver individually tailored offers on financial products without interfering with core banking functions.
Better Score, More CustomersFinancial institutions, like most businesses, need to measure and improve customer loyalty – and compare current levels to competitive benchmarks. Net Promoter® Score is a widely adopted method for measuring, comparing, and improving customer loyalty.
Anticipating Customer NeedsGood predictions are particularly important in cross-selling where customers expect that the enterprise knows them - and the best way to demonstrate that you know your customers is to accurately anticipate their needs.
Social Media for Better EngagementMicronotes Social™, bridges the gap between digital banking and social media, enabling financial institutions to target customers in social media based on bank held data to broaden the bank’s digital footprint and efficiently cross-sell.