With a Net Promoter Score® (NPS) that outshines even the best banks, Logix Federal Credit Union is one of the fastest growing banking institutions in the United States.
In the webinar available below, Brad Blue, Online Marketing and Social Media Manager at Logix, shares how marketing plays an important role in the bank's phenomenal success.
A few of the topics Brad covers are:
- How Logix is able to maintain an intensely focused customer service culture, despite rapid growth
- How to choose the right marketing technology providers from among the available 3,800 in the United States
- How Logix fosters an internal environment of respect and awareness through an internal NPS® strategy
Net Promoter® and NPS® are registered trademarks of Bain & Company, Satmetrix Systems and Fred Reichheld