Micronotes' targeted interview-marketing technology combines
big-data analytics with the closing power of in-branch sales interviews
to turn digital banking channels into revenue generators.
More Leads & Revenue, Faster!
Micronotes Cross-Sell™ radically improves the productivity of bank and credit union cross-sell efforts by leveraging digital banking channels to interview customers and members and deliver individually tailored offers on financial products—without disrupting core banking functions.
Better Score = More Customers
Net Promoter® Score is widely used to measure, compare and improve customer loyalty. But instead of statistically sampling a small number of users and then drawing inferences and applying them to all customers or members—Micronotes enables financial institutions to individually measure NPS for a significant percentage of the entire user population.
Anticipating Customer Needs
Good predictions are particularly important in cross-selling, where customers and members expect you to know them. The best way to do that is to anticipate their needs accurately. Micronotes Predict™ creates a file with a score for each customer for every product, which is used by email, direct mail, and CRM-based marketers at financial institutions to drive more revenue.